THIRD-PARTY LOGISTICS

Data exchange for 3PLs.
One operation. Many customer requirements.

Connect customer-specific instructions and business documents with the systems that run your third-party logistics operation.

Discuss your workflow

Loading bay with palletized goods and a citron pallet jack

SAME DATA. FURTHER GOOD.

01 / THE WORKFLOW

The information problem behind the operation.

A shared warehouse does not mean a shared data model. Each customer may bring its own product codes, locations, formats and response requirements. Those differences need explicit handling at the integration boundary.

Distribution team reviewing boxed inventory and an order sheet — The order. The item. The right context.

Customer context

Identify the organization responsible for the instruction.

Warehouse context

Relate external locations and item codes to the operation.

Response context

Return the agreed confirmation to the correct customer.

THE WORK, MADE VISIBLE

Follow the business handoff.

Illustrative workflow for this industry; the implementation follows your systems and partner requirements.

01
Customer context
Identify the organization responsible for the instruction.
02
Interpret the data
Resolve the agreed references and business meaning.
03
Warehouse context
Relate external locations and item codes to the operation.
04
Response context
Return the agreed confirmation to the correct customer.

ILLUSTRATIVE WORKFLOW · THE IMPLEMENTATION FOLLOWS YOUR OPERATING REQUIREMENTS

02 / THE WORKFLOW

A working example.

Two customers use the same logistics facility but different item references and file specifications. Define a separate customer context for each flow, preserve the original order reference and return the response required by that customer. Pharmaceutical event exchange adds another layer of responsibility to define with the product owner.

03 / THE WORKFLOW

Define the handoffs once. Use them consistently.

A clear integration brief records the document owner, the system of record, the partner specification and the result expected at each endpoint. Include ordinary transactions and one realistic discrepancy so responsibilities are clear when a handoff needs attention.

Operations and integration colleagues reviewing a process map — Build the workflow together.

01
Operations
Own the physical task and the business decision.
02
IT and integration
Own interface behavior, mapping and technical investigation.
03
Trading partner
Confirm identifiers, document expectations and responses.

THE MALTEXI NETWORK